Privacy Policy

01. Information We Collect

We collect information you voluntarily provide when you submit a booking inquiry, tailor-made request, or newsletter signup. This includes:

• Contact details: name, email, phone number, country of residence
• Trip details: travel dates, destinations, group size, budget, comfort level, special requests
• Communication content: messages you send us through forms or email

We also automatically collect limited technical data when you visit the site — including IP address, browser type, device type, referring URL, and pages viewed. This is used for analytics and site security.

02. How We Use Your Information

We use your information strictly for these purposes:

• To respond to your inquiry and connect you with the relevant tour operator
• To send you quotes, booking confirmations, and trip-related updates
• To send our newsletter if you have opted in
• To improve the site, fix bugs, and prevent fraud or abuse
• To comply with legal obligations

We do not sell your personal information to third parties, and we do not use it for unrelated advertising.

03. Information Sharing

When you submit an inquiry through our platform, we share your details with the specific tour operator who can best serve your request. This is essential to the service — the operator needs your name, email, and trip details to send you a quote.

We also share limited information with these service providers:

• Supabase — database and authentication provider (data stored on encrypted servers)
• Cloudinary — image hosting and delivery
• Email service providers — to send transactional and marketing emails
• Analytics providers — to understand how visitors use the site

All service providers are bound by confidentiality obligations and may only process your data on our instructions.

04. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and form inputs
• Measure site traffic and understand user behaviour
• Improve performance and security

You can control or delete cookies through your browser settings. Disabling cookies may affect some site functionality but will not prevent you from browsing packages.

05. Data Retention

We retain inquiry and booking data for up to 3 years after your last interaction, to comply with legal obligations and to resolve disputes. Newsletter subscribers' emails are retained until you unsubscribe.

You may request deletion of your data at any time by contacting us (see Section 10).

06. Data Security

We take reasonable steps to protect your data, including:

• Encrypted connections (HTTPS) across the site
• Row-level security on all database tables
• Restricted access to personal data on a need-to-know basis
• Regular monitoring for suspicious activity

However, no method of internet transmission is 100% secure. We cannot guarantee absolute security but we take the risk seriously and act quickly if we detect any issue.

07. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the data we hold about you
• Correction: ask us to fix inaccurate or incomplete data
• Deletion: ask us to delete your data (subject to legal retention requirements)
• Objection: object to specific uses of your data, such as marketing
• Portability: receive your data in a structured, machine-readable format
• Withdraw consent: unsubscribe from marketing at any time

To exercise any of these rights, email us at info@luxurysafariquote.com. We will respond within 30 days.

08. International Data Transfers

Our servers and service providers may be located outside your country of residence, including in the United States and the European Union. By using our site, you consent to the transfer of your information to these locations. We take steps to ensure adequate protection is in place for any such transfers.

09. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will always reflect the most recent version. Material changes will be announced on the site or by email. Continued use of the site after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: